If you encounter No Service, Searching, or SOS on your iPhone or iPad

If y'all come across No Service or Searching in the status bar on your iPhone or iPad (Wi-Fi + Cellular), your device isn't connected to a cellular network. If y'all meet SOS or "SOS but" in the status bar, your device can yet brand emergency calls.

Check your coverage area

  • Make sure that you're in an area with cellular network coverage.
  • Plow cellular data off and then back on again. Become to Settings, and then tap Cellular or Mobile Data. If you're using an iPad, you might see Settings > Cellular Data.
  • If you're traveling internationally, brand sure that your device is gear up for data roaming. Go to Settings > Cellular > Cellular Information Options > Data Roaming.
    Top part of an iPhone screen showing cellular settings

If you see SOS or SOS simply

If you run across SOS or "SOS only" in the status bar, your device isn't continued to a network, but yous tin notwithstanding make emergency calls. This feature is available in Commonwealth of australia, Canada, and the United States.

Top part of iPhone screen showing "SOS only" in status bar

If y'all're on AT&T's 3G network

AT&T is phasing out their 3G network. If you run into No Service in the status bar of your device and y'all take an iPhone 5s, iPhone 5c, or before or an iPad 2 Wi-Fi + Cellular or before, contact your carrier to discuss your options. If you take an iPhone 6 or later on or an iPad (third generation) or later, follow these steps:

  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. Go to Settings > Cellular. Then:
    • For iPhone, tap Cellular Data Options, then turn on Enable LTE.
    • For iPad, plow on LTE.

If you however come across No Service subsequently following these steps, contact your carrier.

iPhone and iPad devices that support 5G networks are not affected by the phasing out of 3G networks.

Restart your iPhone or iPad

Bank check for a Carrier Settings update

To manually check for and install a carrier settings update:

  1. Make sure that your device is connected to a Wi-Fi or cellular network.
  2. Tap Settings > General > About. If an update is available, you'll run into an option to update your carrier settings.
  3. To run into the version of carrier settings on your device, tap Settings > Full general > About and await next to Carrier.

If you insert a new SIM card into your iPhone or iPad, you need to download the carrier settings for your new carrier.

Turn your cellular line off and back on

Get to Settings > Cellular and cheque to see if your cellular line is turned on. If your cellular line is off, plough it back on. And so check to see if you take service.

If you don't see your cellular line in Settings > Cellular, you should ready an eSIM or insert a physical SIM card. If yous're using a physical SIM bill of fare, remove the SIM card and put it back in.

If your SIM bill of fare is damaged, doesn't fit in the SIM tray, or you transferred your concrete SIM menu from another device, ask your carrier for a new SIM card.

Learn more near removing your iPhone SIM carte du jour or iPad SIM menu.

Reset your Network Settings

Get to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

Update your iPhone or iPad

Contact your carrier

Issues with your carrier or account might bear on your service. Contact your carrier to:

  • Verify that your account is active and in skillful standing.
  • Make sure that there are no outages in your surface area.
  • Check that your device isn't blocked from receiving cellular services and is set with the right data program.

But your wireless carrier tin access and manage details nearly your account:

  • iPhone wireless carriers
  • iPad wireless carriers

Become more help

If your carrier confirms that there's no upshot with your account or network, but you still tin can't connect to a cellular network, contact Apple Support.

If you run across an warning adjacent to No Service, learn what you tin do.

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